Moreover, these are also eaten as snacks. However, cookies are a great idea to serve at a kid’s party.
While you will get the colorful varieties of cookies at Costco. So, it’s ensuring I have the perspective of making decisions to implement what his vision is because it’s not just my company it’s actually his … making sure we’re all able to work together and then still be a family on day two.Costco cookies are available at Costco in a great range. I headbutt with my father, but I think that’s part of family business. He added, “I think for me, personally, it’s making sure I’m able to carry on this legacy for my parents. There will still be a drive to get customers in the stores, but focus will also be on building up e-commerce and expanding their wholesale footprint in stores such as Costco and essential businesses.Īs for the future, it’s also important to Ryan that employees continue to feel valued at the company. He adds that the one thing that COVID taught them is the importance of diversifying revenue streams. And yes, they pack it just as well as us.” … So, there’s the opportunity for every Japanese citizen to buy our product. “Yahoo Japan functions (similarly) to Amazon. “It was the quickest way to launch an e-commerce store,” said Ryan. Ryan, who had already been working with a partner in Japan, chose to expand to online sales via a Yahoo Japan e-commerce store. We’re actually bound to our employees and our customers even more so.”Ī handful of the 19 stores closed during the pandemic three had already been planned closures. I think our mission, our values and even being family owned … people understand that we’re not bound to shareholders. “Wherever I go, I see our company is extremely strong as a management, even general staff. “COVID definitely did a number on our company, but this is more or less the same staff that’s stuck through it,” said Ryan. When COVID-19 caused businesses to shut their doors, Honolulu Cookie Company wasn’t exempt. The mission is to share the aloha spirit through world-class products and experiences and that starts with entering the store and creating your own gift box or buying one already made. Walking into a Honolulu Cookie shop is all about the experience, said Ryan. As the person behind developing the ideal cookie and its unique pineapple shape, Keith Sung knew how the dough felt, how it tasted, which meant using only butter, cane sugar, fruit purees, chocolate - no shortcuts, even though it could have saved the company money.
Using premium ingredients in its cookie recipes has been the hallmark of Honolulu Cookie Company - and it remains so today, the family said. Janet is more attuned to the management side. Keith focuses on the brand development side of things with his creative background. His parents play an active role in the business. He says that he spent his time as general manager working on three-, five- and 10-year visions for the company.
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“I think we ran the company for so long where everybody knew the culture, felt the culture, but nobody knew how to define it.” “One of the big things I wanted to drive was the mission and vision of the company just putting it into words, defining it,” he said. It’s a different story in today’s highly digitized world - that’s where Ryan came in to build upon the foundation created by his parents. Advertising was by word-of-mouth, based on customers’ experiences. Like many mom-and-pop businesses, a hands-on approach ensured quality products and good service while maintaining strong relationships with customers.
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